Diversity
 

A menu of future Considerations diversity services:

Organisational diversity audits, assessments & consultation

We can conduct your diversity audit & assessment work for and with you. Whether you simply need a top-line assessment of diversity in your organisation, an in-depth culture review or you an audit of your diversity activities with respect to related legislative requirements (e.g. the Race Relations (Amendment) Act 2000, Employment Equality regulations, etc.) or a thorough developmental assessment of employee cultural sensitivity - we can deliver these. We can deliver detailed organisational and community involvement/consultation exercises drawing on interviews, focus groups, facilitated group meetings, or first-class stakeholder engagement events. We use leading-edge techniques which encourage real participation, involvement, and effective ways of hearing everyone’s voice and contribution. The outcome is not only rich data, but a feeling of high participation, and the embedding of skills among your people to carry out such initiatives in the future.

Diversity education and training

The perceptions, attitudes and behaviours of your people regarding cultural sensitivity are the foundation of any diversity strategy. Diversity training and managers provide your people with a way of making sense of cultural differences, helping them work through the kinds of diversity situations they are facing or will face, and giving them a non-threatening, non-politically correct space to explore the issues and challenges for themselves allows people to begin to take responsibility for the issues themselves.  Many diversity programmes set out to ‘fix’ something that is broken.  In some situations this will be necessary.  However, the majority of organisations we deal with are comprised of competent, well-intentioned people who have varying degrees of cultural sensitivity and skills. Our approach is to encourage people to see themselves, and others beneath the surface through improved self-knowledge and dialogue skills, rather than learning "politically correct" behaviours. As in all of our training, our sessions will be highly interactive, use real-life examples, and be directly applicable in the workplace.

We use a variety of methods and tools in our work including profiles, diversity psychometrics and awareness tools such as the Developmental Model of Intercultural Sensitivity, the Intercultural Development Inventory, and the Intercultural Awareness Profiler (Trompenaus Hampden-Turner).  We also partner with organisations who provide global databases of cultural differences and global team profiles around which we build our education.  We can develop general cultural and diversity programmes and also can deliver specific programmes in any of the following areas:  race/ethnicity, gender, sexual orientation, disability, religion/belief, part-time/flexible working, work-life balance, national culture differences, sexual harassment, thinking styles, and organisational differences.

One-to-one coaching on diversity and intercultural issues

We work with individuals starting wherever they are with regards to diversity and intercultural issues.  We address their needs and goals, how they can increase their effectiveness, manage their teams, change inappropriate behaviour, and/or deal with difficult situations and employees. Our coaches are experienced in coaching mid to Board level executives a variety of fields – working with people who are already successful to be even more effective. We also coach diversity managers and directors leading diversity initiatives. Through regular telephone or face-to-face sessions (and ongoing availability of our coaches), we support you, in the leadership, management and technical skills required to get the benefits of diversity.

There are many coaches available in the market. What makes our offering unique is the variety of areas we understand - organisational change, leadership, personal effectiveness and diversity issues- and the variety of levels on which we work – individual, interpersonal, the self, values, behaviours, emotions, body and intellect. Because it only takes 1-2 hours per week, this is a relatively inexpensive intervention, which can substantially improve your diversity impact.

Multicultural teambuilding and team working

Teams from different cultures and backgrounds can face challenges in communication and work styles. Research tells us that diverse teams tend to produce better results, but with the critical caveat that the diversity must be attended to and managed.  Interventions to build awareness and understanding in the team can have a huge effect on team productivity, output, and each individuals work satisfaction. By learning about the different talents brought to the team by peoples unique experiences, attitudes and talents, new ways of working together, communicating, and developing results and leadership can be created. We draw on team profiles, values and cultural profiles, understanding high-performing global teams, mixed with exercises, training, or processes which meet the unique needs of your teams in learning to work and communicate together in new and effective ways.

Diversity and Sustainability

Diversity and sustainability are both topics on most leaders' agendas – and both topics that leaders often feel they need to know more about than they currently do. We believe that knowledge and skill in both areas are critical to being a 21st century leader. We work with clients to understand the connections between these core management issues and how they work together. For example, we provide creative and innovative training programmes that develop leadership, by actually living and working in multicultural teams, engaging diverse communities and working on social and environmental projects in conjunction with public sector organisations, to deliver powerful and personal leadership experiences. We don't believe that leadership can be learned solely in the classroom, just as managing cultural diversity can't be learned without interacting with people who are different from us. Likewise, sustainability most often remains vague and abstract until we see first hand the impact of social and environmental issues.

Change management and project management support

Often the success or failure of a diversity project rests, not so much with the organisation's commitment to diversity, but with its ability to deliver a diversity project's ambitious results with limited time and resources. We will work with your team, facilitating their project planning, helping them form project boards and stakeholder groups to keep their project on track and key people informed.  We regularly coach project managers ensuring that they maintain solid project practices and high energy throughout the life of the project, to meet their goals at the end. With regards to diversity, we also assist in identifying any project ‘blind spots’ where the project itself is not a role model for how the organisation wants and intends to managed diversity – e.g., lack of certain stakeholder inclusion, treating regional offices needs as similar to head office, etc. You might need your top team or diversity project teams to build their skills in managing such a large-scale change and a complex project. Our two-day courses in Project Management and Leading People through Change have helped many leaders through these important processes. By running them in-house for your people, we can tailor them to your specific needs and ensure that what they learn is directly applicable to the challenge ahead of them.

Cultural due diligence and integration for mergers & acquisitions

Every merger and acquisition  - or partnership, or collaboration for that matter– will face the challenge of managing with often invisible organisational and cultural differences.  They surface through diversity of attitudes and approaches in individuals, teams, and stakeholders. Much research has been conducted to indicate that not addressing cultural differences consciously leaves venture at high risk of at least inefficiency if not failure.  We work with organisations in a variety of ways to surface differences, explore them and develop new ‘third culture’ ways of working together.  We deliver cultural audits, M&A organisational and national cultural training and team building, first 100-day team processes and practices, action and fast-cycle learning, and individual and team coaching. By learning about different people’s unique experiences, attitudes and talents, we create new ways of achieving results together, preventing differences from being destructive forces.

 

 

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