Future Considerations | What We Do | Corperate Social Responsibility and Sustainability

Seven Top Solutions for embedding Corporate Responsibility in your organisation

After extensive research and experience among Sustainability / Corporate Social Responsibility (CSR) managers, we have determined seven key areas of need, which we are best placed to meet. These solutions generate powerful results in truly embedding CSR.

1. CSR reporting

A client recently asked us to write a report for them. We replied that, instead of writing the report, we would facilitate a process to help senior managers and the employee body write the report themselves. The result was not just a highly persuasive document, but a level of understanding of commitment unprecedented in the organisation. This is our approach to CSR reporting. With you, we will manage the report-writing process from beginning-to-end, in partnership with the very people who will be key to implementing what the report promises. Through our associations with design houses, our understanding of various reporting initiatives and our project management expertise, we will ensure that the document is one you can be proud of.

2. Capitalising on international diversity

Many CSR managers – particularly of global companies or post-merger – face challenges working with the international diversity of attitudes and approaches to CSR in their teams, workforce and stakeholders. We have a prestigious track record in consulting and training in diversity issues, with government and multinational corporates. By learning about different people’s unique experiences, attitudes and talents, we create new ways of achieving results together. Through a combination of coaching, consulting, training and group facilitation, we will help you bridge the differences and see this diversity as strength. The result: aligned, energised partners around the globe pulling in the direction of a unified CSR vision.

3. Coaching for change

Many CSR managers have the technical know-how to perform their jobs, but are continually confronted (and often baffled!) with the change management and political challenges which come with the job. Our coaches are experienced in coaching senior executives in a variety of fields – working with people who are already successful to be even more effective. We now offer this to CSR managers. Through regular telephone or face-to-face sessions (and ongoing availability of our coaches), we will help you to maintain focus on your priorities, navigate the complexity, diversity and politics of your organisation, prepare for encounters with senior management so that you build strong commitment, think creatively about CSR problems, manage your teams and build your personal effectiveness. There are many coaches available in the market. What makes our offering unique is that we understand organisational change, leadership, personal effectiveness and CSR issues. Because it only takes 1-2 hours per week, this is a relatively inexpensive intervention which can substantially improve your CSR impact.

4. Developing leaders for CSR

Leadership development forms an important part of the sustainability agenda in two ways. First, those at the core of the sustainability strategy (the CSR manager and team) need to be powerful leaders to bring about the change in the organisation. And second, leaders throughout the organisation need to develop their leadership skills in a way that builds all three bottom lines of sustainability and corporate responsibility. As pioneers of innovative and highly effective leadership development programmes, often involving up to one-third of major organisations, we develop just such a programme within your organisation. Our approach is experiential, behaviour-focused and results-oriented. You will benefit from having more leaders who can ground their leadership in clear values, see the big picture, adopt a broader sense of accountability, make linkages between their work and CSR, and powerfully implement change in their areas.

5. Researching and building the business case

The “business case” for CSR is often a vital building-block to commitment from employees, shareholders and senior managers. Together with our network of technical specialists in environmental, social development, human rights and economics, we will work with you to build a compelling case for implementing your CSR vision – addressing all the typical individual and organisational drivers of this: short-term economic benefits, long-term shareholder return, reputation management, brand equity, values-based business management and moral motivations. Our core strength is managing change and overcoming resistance to change. We will build a business case which will effectively win over key decision-makers.

6. Group facilitation and hosting

CSR work often comes down to engaging the right people to address challenges together. Our wealth of experience in designing and facilitating group processes will help you to make the most from this engagement. Whether you need a skilled facilitator to host a meeting of your CSR team or network, to run a strategic planning session with your senior management, or to host a gathering of up to 100 stakeholders from diverse backgrounds, we can provide the right facilitator. We are experienced practitioners in approaches including Open Space Technology and other large-group interventions, and can bring a variety of creative thinking and problem-solving methods and the practical implementation of systems thinking. Asking one of our facilitators to plan and host your processes will accelerate the results they yield, and deepen the level of communication, commitment and trust which they generate.

7. CSR training and communications

Wherever your CSR strategy sits in the organisation, implementing it is always a shared responsibility of senior and middle managers, front-line employees at the coal-face around your operations, and even suppliers and customers. To win these people over, you need to train and communicate in a way that not only builds knowledge, skills and techniques, but which wins over hearts and minds. We will review your existing communications and work with you to develop an integrated communications strategy and individual communication tools, training programmes or e-learning modules, to bring about this effective shift in people’s attitudes and behaviours. We have robust evaluation methodology which will allow you to measure the impact of this communication and training.


Home What We Do Strategy Implimentation Leadership Development CSR & Sustainability Carbon Considerations Diversity How We Do It Our Points of View on... Our Values Our Clients Private Sector Public Sector Our Team Careers Contact Us UK US		Seven Top Solutions for embedding Corporate Responsibility in your organisation After extensive research and experience among Sustainability / Corporate Social Responsibility (CSR) managers, we have determined seven key areas of need, which we are best placed to meet. These solutions generate powerful results in truly embedding CSR. 1. CSR reporting A client recently asked us to write a report for them. We replied that, instead of writing the report, we would facilitate a process to help senior managers and the employee body write the report themselves. The result was not just a highly persuasive document, but a level of understanding of commitment unprecedented in the organisation. This is our approach to CSR reporting. With you, we will manage the report-writing process from beginning-to-end, in partnership with the very people who will be key to implementing what the report promises. Through our associations with design houses, our understanding of various reporting initiatives and our project management expertise, we will ensure that the document is one you can be proud of. 2. Capitalising on international diversity Many CSR managers – particularly of global companies or post-merger – face challenges working with the international diversity of attitudes and approaches to CSR in their teams, workforce and stakeholders. We have a prestigious track record in consulting and training in diversity issues, with government and multinational corporates. By learning about different people’s unique experiences, attitudes and talents, we create new ways of achieving results together. Through a combination of coaching, consulting, training and group facilitation, we will help you bridge the differences and see this diversity as strength. The result: aligned, energised partners around the globe pulling in the direction of a unified CSR vision. 3. Coaching for change Many CSR managers have the technical know-how to perform their jobs, but are continually confronted (and often baffled!) with the change management and political challenges which come with the job. Our coaches are experienced in coaching senior executives in a variety of fields – working with people who are already successful to be even more effective. We now offer this to CSR managers. Through regular telephone or face-to-face sessions (and ongoing availability of our coaches), we will help you to maintain focus on your priorities, navigate the complexity, diversity and politics of your organisation, prepare for encounters with senior management so that you build strong commitment, think creatively about CSR problems, manage your teams and build your personal effectiveness. There are many coaches available in the market. What makes our offering unique is that we understand organisational change, leadership, personal effectiveness and CSR issues. Because it only takes 1-2 hours per week, this is a relatively inexpensive intervention which can substantially improve your CSR impact. 4. Developing leaders for CSR Leadership development forms an important part of the sustainability agenda in two ways. First, those at the core of the sustainability strategy (the CSR manager and team) need to be powerful leaders to bring about the change in the organisation. And second, leaders throughout the organisation need to develop their leadership skills in a way that builds all three bottom lines of sustainability and corporate responsibility. As pioneers of innovative and highly effective leadership development programmes, often involving up to one-third of major organisations, we develop just such a programme within your organisation. Our approach is experiential, behaviour-focused and results-oriented. You will benefit from having more leaders who can ground their leadership in clear values, see the big picture, adopt a broader sense of accountability, make linkages between their work and CSR, and powerfully implement change in their areas. 5. Researching and building the business case The “business case” for CSR is often a vital building-block to commitment from employees, shareholders and senior managers. Together with our network of technical specialists in environmental, social development, human rights and economics, we will work with you to build a compelling case for implementing your CSR vision – addressing all the typical individual and organisational drivers of this: short-term economic benefits, long-term shareholder return, reputation management, brand equity, values-based business management and moral motivations. Our core strength is managing change and overcoming resistance to change. We will build a business case which will effectively win over key decision-makers. 6. Group facilitation and hosting CSR work often comes down to engaging the right people to address challenges together. Our wealth of experience in designing and facilitating group processes will help you to make the most from this engagement. Whether you need a skilled facilitator to host a meeting of your CSR team or network, to run a strategic planning session with your senior management, or to host a gathering of up to 100 stakeholders from diverse backgrounds, we can provide the right facilitator. We are experienced practitioners in approaches including Open Space Technology and other large-group interventions, and can bring a variety of creative thinking and problem-solving methods and the practical implementation of systems thinking. Asking one of our facilitators to plan and host your processes will accelerate the results they yield, and deepen the level of communication, commitment and trust which they generate. 7. CSR training and communications Wherever your CSR strategy sits in the organisation, implementing it is always a shared responsibility of senior and middle managers, front-line employees at the coal-face around your operations, and even suppliers and customers. To win these people over, you need to train and communicate in a way that not only builds knowledge, skills and techniques, but which wins over hearts and minds. We will review your existing communications and work with you to develop an integrated communications strategy and individual communication tools, training programmes or e-learning modules, to bring about this effective shift in people’s attitudes and behaviours. We have robust evaluation methodology which will allow you to measure the impact of this communication and training.
	copyright \| privacy policy \| terms & conditions